Services

Above & Beyond IT Computer Services

When you outsource your IT department to Above & Beyond IT you can expect the following services:

On Site Network Management
Regularly scheduled onsite service and maintenance
Comprehensive network documentation and reporting
Priority scheduling for emergencies

Remote Network Support
Above & Beyond IT can provide secure Remote Support to your Windows-based computers and servers. This Remote Support service empowers your users to interact directly with our technicians in real time, allowing them to demonstrate the exact problems they're experiencing. Our technicians can resolve the issue without having to come on site, thereby tremendously increasing our response time.

This Remote Support feature can also be leveraged to remotely resolve higher level network issues that can impede the productivity of multiple users. In addition to our on-site services, this level of network support enhances our ability to respond to your evolving technology needs.

Remote Network Monitoring
Above & Beyond IT is always reinvesting into our own infrastructure to lead the way and raise the standards of outsourced IT services.

With our Remote Monitoring service, we are able to continuously monitor your network 24/7/365. It also gives us a 360 degree view of every aspect of your network. We can see and address network errors before they begin to affect the flow of your business.

This level of monitoring has previously only been available to large corporations, and is now a standard service that we offer for our Managed Services customers.