Remote Network Monitoring Auditing & Reporting
Network Performance Monitoring
Continuous monitoring of the customer's antivirus software, including information such as viruses detected/quarrantined, virus definition updates, and whether the application is running properly on each device.
Continuous monitoring of the health and operation of the firewalls, including security incidents reported, network traffic, and device availability.
Monitoring of the ongoing health, performance bandwidth, traffic and errors of networking hardware.
Server Performance Monitoring
Monitoring of the ongoing health, performance and errors of server hardware components.
Monitoring of the ongoing health, performance and errors in server-based applications.
Monitoring of the ongoing health, performance and errors in server-based Operating Systems.
Network Auditing
Using a combination of industry-standard tools and procedures, we document and assess a customer's network, looking for areas of vulnerability, bottlenecks, service gaps and other concerns about the network in its ability to support the businesses needs. At the conclusion, we offer a report that categorizes and details the findings, with emphasis on areas that require change or improvement.
Reporting - Analysis, Usage, Impact
We supply our customers with regular reports that have analysis of technical issues. They include: Windows patch levels/success, backup performance,O/S errors, security issues, application compliance and more.
We supply our customers with regular reports that have detailed technical usage metrics. They include: bandwidth, traffic, disk utilization, network incidents, memory, CPU.
We author custom reports for customers that tie network and IT performance to their core business functions. Issues such as availability, downtime, industry or security compliance, data backup and others are linked to their impact on those business functions.
Availability / Connectivity Monitoring
Continuous monitoring of the availability and connectivity of the customer's firewall to ensure the device is up and running.
Monitoring the ongoing availability and connectivity of networking hardware.
"ABITs' Managed Services have been an integral part of our growth and continued success. I would not hesitate to recommend their services to anyone"
Keith Attelsey ATTLESEY | STORM, LLP
"Above and Beyond IT knows our technology infrastructure better than anyone else. They have always been there for us!"
Tony Eccher - HANFORD HOTELS Inc.
"Above and Beyond IT has played an important role in the startup of our company. They dug in, learned our business and guided us in the right direction for our IT needs; allowing us to focus on growing our business."
Tina Suihkonen ASSURED LENDER SERVICES, Inc.
"Our computers were a constant source of problems to us. Above and Beyond IT came in and prescribed a solution. I would not hesitate to recommend Above and Beyond IT and have!"
Glen Olsheim California Pharmacy & Compounding Center